This Payment and Refund Policy applies to all services offered by 6th Street Home, LLC, operating under the domain 6thStAutoGlass.com . Our business is based at 20225 True Vista Cir, Monument, CO, 80132-8087, and we proudly serve clients across the United States. For assistance, please contact jocelynnicholson@6thstautoglass.com or call (719) 487-8900.
We accept major credit and debit cards, ACH bank transfers, and secure online payment platforms. Full payment is required at the time of service unless otherwise agreed in writing. All pricing is listed in U.S. dollars and includes applicable local taxes and fees.
In some cases—especially for mobile services or bulk/commercial orders—a non-refundable deposit of up to 50% may be requested at the time of scheduling. Your appointment is only confirmed once this deposit has been received.
Appointments canceled with at least 48 hours’ notice are eligible for a full refund of any prepayments (excluding non-refundable deposits). Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee of up to 25% of the service cost. We allow one free rescheduling per service, provided at least 24 hours’ notice is given.
Due to the nature of our services, refunds are limited to cases of defective workmanship or incorrect installations. Claims must be submitted within 7 days of service completion, accompanied by photo evidence and a detailed description of the issue. If validated, we will offer to repair, replace, or refund the service at our discretion.
All glass replacements are covered by a limited warranty against leakage and installation defects for a period of 12 months. This warranty does not cover damage caused by accidents, misuse, road debris, or other external factors beyond our control.
Refunds will not be issued for dissatisfaction based on personal preferences (e.g., tint shade or perceived clarity) once a service has been completed to industry standards and with client acknowledgment.
We are not responsible for delays or non-performance due to force majeure events including but not limited to weather, labor strikes, power outages, or acts of government.
We reserve the right to update this Payment and Refund Policy at any time. Revisions will be posted on this page and effective immediately upon publication.
If you have any questions about this policy, reach out to us at jocelynnicholson@6thstautoglass.com or call (719) 487-8900.